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FREE UK AND EU DELIVERY
When you spend over £295 on full price styles.
Fedex Standard (1-2 business days) £8.00
This service is tracked door to door.
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EUROPE (except FRANCE)
Our website and courier services remain fully operational throughout Europe with no additional fees, so you can still make purchases and returns as often as you like. If you have any questions, please don't hesitate to contact our OB Concierge team for assistance.
FedEx International Priority® (2-3 Business days) £10.00 / €14.00
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FRANCE
Colissimo Mainland France(1-2 Business Days) £10.00 / €14.00
Colissimo Corsica (2-3 Business Days) £10.00 / €14.00
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FedEx International Priority® (2-6 Business days) £16.00 / €20.00
For orders sent outside of the EU, customs, duties and local taxes may apply to the order. Any customs, duties and local taxes payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.
We do not deliver to P.O. Box, BFPO or Freight Forwarding addresses.
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For more information on delivery please click here
We aim to process your return within 5 days of receiving it. Please allow up to 7-10 working days during our busy Sale periods.
Enclosed within your parcel is a Return Form; mark your return preferences and include with your return. Returns received without a return form will be processed for a refund.
FREE UK RETURNS
Orlebar Brown offers returns via ReBound on orders delivered within the UK. Please click on the link and follow the instructions of how to return your items to us.Please visit orlebarbrown.com/rebound to generate your complimentary return label.
FREE EU RETURNS
Orlebar Brown offers free returns via Reboundon orders delivered within the EU. Please click on the linkand follow the instructions of how to return your items to us.
ROW RETURNS
Orlebar Brown offers a returns service via Rebound. Please click on the linkand follow the instructions of how to return your items to us.
Please note, Orlebar Brown does not offer free returns for non-EU & Rest of World orders. We recommend that you send your returns using a recorded or signed for service post and that you retain proof of postage.
Please visit orlebarbrown.com/rebound to start your return.
IN-STORE PURCHASES
For items bought in Orlebar Brown stores, goods can be returned (providing the goods are in their original condition) within 28 days from the date of purchase back to an Orlebar Brown store for an exchange or a refund.
For more information on returns, visit our full Returns policy.
